Portus Digital Warranty
Here at Portus Digital we like to offer our customers piece of mind by providing what we think is the BEST computer warranty available in the UK. Our 3-year warranty comes as standard with all Portus branded products. Our premium products deserve a premium warranty and that is what we offer FREE for 3 years.
Service Features
portus digital
other leading computer brands
FREE 3 YR FULL PARTS & LABOUR
YES
NO
FREE RETURNS
YES
NO
FREE REPAIRS
YES
NO
FAST REPAIR TURNAROUND
YES
NO
YEARLY PC HEALTH CHECK
YES
NO
FREE 3/5YR FULL PARTS & LABOUR
PORTUS
Yes
Other leading computer brands
No
FREE
RETURNS
PORTUS
Yes
Other leading computer brands
No
FREE
REPAIRS
PORTUS
Yes
Other leading computer brands
No
FAST REPAIR TURNAROUND
PORTUS
3-5 DAYS*
Other leading computer brands
12-15 DAYS
YEARLY PC HEALTH CHECK
PORTUS
YES
Other leading computer brands
NO
Our warranty includes the following
- Covers your Portus branded product for any hardware faults
- Includes all parts and labour required for the repair
- Free collection and return to any mainland UK address
- Repairs undertaken by Portus Digital not a third party
- UK hardware technical chat and email support*
- Repair turnaround within 3-5 working days
- Warranty transfers available upon request
- Getting started assistance via phone if required
-
Comprehensive yearly health check upon request*
(remote session access required)
- Hardware Technical Support Period : Lifetime
Simply put its FREE UK collections, FREE labour,
and FREE Parts for the entire 3 years.
Extended Warranty
If you are looking for extra piece of mind and possible savings down the line, we do also offer an extension to this warranty for an additional 2 years. Therefore, covering your Portus branded product for 5 years in total from the date of purchase. You can increase your warranty to our 5-year option for just £129 – which is less than what other leading brands charge for their shorter 3-year warranty.
Compare the Portus Warranty with other companies
When looking at a company’s warranty options, we recommend that you read between the lines to see what you’re truly getting rather than what you might be led to assume you’re getting. Some companies advertise a ‘3 Year Warranty’ but when you read the fine print this merely translates to a one-year ‘RTB Warranty’ coupled with a 2 year labour warranty, where you are responsible for paying the shipping/return costs, making the package quite minimal and potentially costly when something goes wrong.
Warranty Exclusions
- Accidental Damage
- Overheating/system Failure due to excessive dirt/dust build up
- General wear and tear, misuse, neglect or damage
- Incorrectly installed goods
- Data Recovery & Backing up of data, files and programmes
- Remedy of viruses
- Compatibility of 3rd party software/hardware
- Remedy of incorrectly installed/incompatible software which is not provided
